Frequently asked questions

Questions and Answers

portfolio1 portfolio2 portfolio3 portfolio4

Typhoon

This motion simulator is a blast, this thrilling ride will make you feel as though you went to an amusement park ....

V.I.P.

1000 extra points are available with our V.I.P. wristband for only $1.95, a great option to obtain prizes!

Nickels

It's hard to believe but our games really do use real nickels. You can really play for hours and have a ton of fun; super savings....

Party Area

Table Space available for parties and groups, flat rates, group rates, you can bring in food and drinks, huge savings....

Ideas for Birthday Parties in Dallas small portfolio2
NickelRama
Our games use real nickels!
get in touch

Frequently Asked Questions

  1. Why do adults have to pay to get in?
  2. Why does anyone have to pay to come in?
  3. How many nickels does it take to play a game?
  4. Why do I have to pay if I am just watching my kids?
  5. Can I drop my kids off and pick them up later?
  6. Why can't I write a check?
  7. When do my tickets or vouchers expire?
  8. Do I need to have reservations for a party?
  9. What kinds of games do you have?
  10. How many nickels does one need for a party?
  11. How do you pay for a party?
  12. Do you need a deposit?
  13. Can I rent out the entire facility?
  14. Will you open early or host a lock-in?
  15. What happens if I lose my tickets?
  16. How can I get extra table space for my party?
  17. How can I get extra time on a table?

Why do adults have to pay to get in?

[The reason adults have to pay to get in originally stems from the NickelRama Business concept of adults playing games with their children. The NickelRama enviroment has been developed as an adult and child playground of sorts. We try to attract adults and children with the latest and greatest games. Simulators, ticket games, racing games, little kid games, unique games, video games and more! We make no price distinction between adults or children, they both pay the same low admission charge. The admission fee merely allows the player to enter our facility and play the latest high quality product for only nickels rather than quarters! The NickelRama admission fee provides no additional sevices such as shows, hosting, party supplies, food, additional nickels, or any other form of entertainment except for usage of coin operated machines at rates that afford groups, families, and individuals to play these games at reasonable rates.]

Back to Top

Why does anyone have to pay to come in?

Our customers pay to get in NickelRama for the purpose of playing first class, high quality equipment with nickels rather than quarters or dollars. All games range from 1 to 6 nickels for game play. In general, nickels are comprable to quarters when calculating game play cost. A typical 1 quarter game would be a nickel and so on. Games that would cost $1.00 to $5.00 at other entertainment facilities cost no more than 6 nickels at Nickelrama. Customers that come to Nickelrama enjoy hours of exciting game play for mere nickels. Our facility thus becomes a great source of family entertainment and not a hang out. ]

Back to Top

How many nickels does it take to play a game?

[All games range from 1 to 10 nickels for game play. In general, nickels are comprable to quarters when calculating game play cost. A typical 1 quarter game would be a nickel and so on. Games that would cost $1.00 to $5.00 at other entertainment facilities cost no more than 10 nickels at Nickelrama. Customers that come to Nickelrama enjoy hours of exciting game play for mere nickels. Nickels are available in change machines or at the cash register. You are also welcome to bring your own! ]

Back to Top

Why do I have to pay if I am just watching my kids?

[Our Policy has always been to charge everyone that wishes to be admitted to our facility. This straight forward policy has been helpful in establishing a safe, trouble free, and enjoyable facility. The NickelRama enviroment has been developed as an adult and child playground of sorts. We want to attract adults as well as children to our facility. We try to create an atmosphere were the parents actually have fun with their kids. Admission is required at many entertainment venues. Adults are most often times asked to pay a higher admission at amusement parks or theaters. We think that you will find our system not only affordable but fun! ]

Back to Top

Can I drop my kids off and pick them up later?

[NickelRama has no specific rule to prohibit a parent from dropping kids off at the arcade. It is the parent or guardians responsibility to make a decision regarding the maturity and abilities of their child. It is also the obligation of a parent or guardian to ensure that their child has the proper funds, transportation, and personal phone information. Remember that NickelRama is not a child care facility. NickelRama does not provide specific supervision for your children and thus does not accept responsibility for their actions or inactions. We do hold the parents or guardians responsible for their own children. NickelRama does try to provide a fun, safe, and entertaining enviroment for children as well as adults.]

Back to Top

Why can't I write a check?

[The no check policy has been in effect to reduce the processing costs of our operation.. The fact that our company uses real nickels other than tokens or swipe cards also makes it difficult to consider exchanging checks for real nickels. The savings that this provides better enables our company to provide the high quality of equipment and staff that you have grown accustomed to.]

Back to Top

When do my tickets or vouchers expire?

[You can cash in your tickets at any time. We have no time limit on their redemption. If ticket vouchers become unviewable to the point of any reasonable person being able to tell what the amount is, the voucher value would then be worthless. Keep in mind that this event could happen from a voucher going through a washing cycle or time alone. NickelRama is not responsible for this loss. NickelRama will redeem your tickets so-long as they are valid, readable, and that NickelRama exists as an on going business concern.]

Back to Top

Do I need to have reservations for a party?

[It is important to get reservations for your party. NickelRama table space is limited and if you want to get the time and day that you desire you should lock it in. Inexpensive Flat rates for table space are available and pre-payment is required. Reservations can be made on our website or via phone(972-414-7042). ]

Back to Top

What kinds of games do you have?

[Only the best! Unlike others that have attempted the Nickel Arcade concept, we carry the very best in arcade equipment. You can find the latest products at NickelRama arcade. We carry video games, ticket games, simulators, and more! NickelRama makes it a point to buy its products brand new from authorized sources. We support all of our products with the necessary parts and maintenance to keep them running smoothly.]

Back to Top

How many nickels does one need for a party?

[The answer to this question is somewhat variable. Most parties can spend aproximately $5.00 per child on nickels. This assumes a typical two hour party stay! The age of your child could also affect this number. A child of 4 or 5 years old may find it difficult to spend such an amount(remember that $5.00 equals 100 nickels) Kids at this age have never had that many "tokens". Kids that are older or into their teenage years love to spend as many as you will give them! To ensure the maximization of your nickels, give half of your allotment in the begining of your party, then return to the table, celebrate your party, and then give the other half of your nickels to your guests. ]

Back to Top

How do you pay for a party?

[You can reserve your own table space on our website or just call 972-414-7042. Credit Cards or Cash is accepted, no checks please. Our New Flat rate party allows for you to have one row of table space(2 eight foot cafeteria tables placed end to end) and 25 guests. We ask that you pre-pay in advance only $59.95, that is not a deposit but your full payment. Your only other cost you would have at Nickelrama would be your nickel usage or if you exceed 25 people(Kids and Adults).]

Back to Top

Do you need a deposit?

[Our New Flat rate party allows for you to have one row of table space(2 eight foot cafeteria tables placed end to end) and 25 guests. We ask that you pre-pay in advance only $59.95, that is not a deposit but your full payment. Your only other cost you would have at Nickelrama would be your nickel usage or if you exceed 25 people(Kids and Adults).]

Back to Top

Can I rent out the entire facility?

[We do not rent out our entire facility during times that we are normally open to the public. We will open prior to normal operating hours for Schools, Daycares, Youth Groups, or large events. Special arrangements may be made for Schools or Organizations that may require exclusivity and or early opening with the proper guarantees, advance payment, or deposits. For specific requests e-mail ray@nickelrama.com Rates for such events are no different than that of your group rate plus nickel usage!]

Back to Top

Will you open early or host a lock-in?

[NickelRama will generally open early for Schools, Daycares, Youth Groups, or other large events. We usually accomodate early openings from Monday through Friday, before our opening hours. Birthday parties that wish to have us open early on a Saturday or Sunday must give at least 1 week advance notice and a minimum guarantee of 30 people. NickelRama does reserve the right to turn down any such event for any reason. We will not stay after hours for lock-in events. If you want us to open early please reserve via phone(972-414-7042) or at www.nickelrama.com, or e-mail early@nickelrama.com]

Back to Top

What happens if I lose my tickets?

[Tickets and vouchers are the responsibility of our customers. If you or your child loses a ticket there is no way (aside from finding it) to compensate that loss. Please have your children be responsible for their own tickets. Tickets and vouchers should be saved in a safe place. NickelRama does not keep any record of how many tickets a customer has. Once the ticket or voucher is cashed it is destroyed.]

Back to Top

How can I get extra table space for my party?

[Tables are issued one row(two eight foot cafeteria type tables placed end to end) per party. If a party is interested in an additional row, they may guarantee and pre-pay the admission for at least fifty people. Keep in mind that there is no refund if a party ultimately has less than the fifty people, other tables were available, or the event is cancelled. If more than fifty arrive the customer would be charged for the extra guests. This rule generally applies for Saturdays and Sundays. Another option is to take a chance that the other tables will not be reserved. If they are not reserved on the day of the party our customers are welcome to use them. If a party really wants additional space without having to guarantee anything, Monday through Friday is more flexible. Seven day advance reservation and pre-pay guarantee required for additional table space. A web link is available for pre-payment; the customer may pre-pay in person or phone in their credit card if they want the extra row of tables. ]

Back to Top

How can I get extra time on a table?

[Parties are alloted two hours of time on our tables. It is possible to guarantee more time on a table if you pre-pay $59.95 per each additional hour of use. Keep in mind that there are no refunds if any tables were available, not reserved, or the event is cancelled. This rule generally applies for Saturdays and Sundays. Another option is to take a chance that the other tables will not be reserved. If they are not reserved for the next time frame the customer is welcome to use it. If a party really wants additional time without having to guarantee anything, Monday through Friday is more flexible. In General Customers can stay as long as they like “without” table space. The tables are limited to 2 hours during our busy periods. Giving up your table after two hours does not mean that you have to leave! 7 day advance reservation and pre-pay guarantee required for additional time. A web link is available for pre-payment; the customer may pre-pay in person or phone in their credit card if they want the additional time. ]

Back to Top

 

slide up button